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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joyce Sharp

Joyce Sharp

October 13, 2025

5  out of  5
rating by Joyce Sharp
"It's was early on a Monday morning. Keisha answered the phone with an joyful attitude. She was friendly, patient, answered my questions with honesty and knowledge. Thank you Keisha for all your help."
We responded:
"Thank you for your kind words, Ms. Joyce! Keisha is a joy and always has an upbeat disposition. We are so happy that you were able to experience what we see in Keisha everyday. Thank you for allowing us to take care of your insurance needs!"
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Preston Wilson

October 2, 2025

5  out of  5
rating by Preston Wilson
"I am genuinely blown away by the integrity and professionalism at Kellie Taylor's State Farm office. Even though I was out of state, they took the time to meet with me virtually and patiently walked me through all my options to find the perfect coverage for my family. Since I couldn't purchase a policy from them directly, they referred me to a fantastic local agent. What truly amazed me was that Kellie's team followed up afterward to ensure my new policy was correct and met our needs. This team went above and beyond for someone who wasn't even their customer, earning my complete trust and future business. This level of service is incredibly rare, and I wholeheartedly recommend them."
We responded:
"Preston, thank you for the outstanding review! It warms our hearts to know that our actions made a difference. We are always here to help in any way that we can. Your family is important to us!"
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Roxanne Johnson-Yates

October 1, 2025

5  out of  5
rating by Roxanne Johnson-Yates
"Excellent, friendly and timely customer service. Knowledgeable staff."
We responded:
"Thank you, Roxanne! We are thankful that you’ve chosen us. Please know that it is our absolute pleasure to take care of your insurance needs!"
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Michael Dill

October 1, 2025

5  out of  5
rating by Michael Dill
"I had a great experience working with Patrick. He was professional, helpful, and made everything simple. If you get the chance to work with him, you’ll be glad you did."
We responded:
"Michael, thank you for the feedback! Patrick has been a wonderful addition to our team and we’re happy to hear that you feel the same!"
Profile photo of Patty Todd

Patty Todd

October 1, 2025

5  out of  5
rating by Patty Todd
"Patrick is a lot of fun to work with and makes the whole experience so much better. He's friendly, professional, and goes above and beyond. I definitely recommend asking for him if you can."
We responded:
"Hi, Patty! Thank you for your feedback. We agree—Patrick is a rare combo of fun AND professional! Thank you for taking the time to share what makes Patrick so special!"
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Randall Cork

September 30, 2025

5  out of  5
rating by Randall Cork
"Kellie Taylor State Farm Agency is the best around. They take time to make sure you understand everything and get you in the best policy possible. No matter what type of insurance you need they will take good care of you!"
We responded:
"Randall, we so appreciate you taking the time to provide your review. It has been our absolute pleasure to take care of your family. We are thankful for you and will always be here if needed!"
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deon Oliver

September 30, 2025

5  out of  5
rating by deon Oliver
"I got exactly what I came for. I'm a very satisfied customer!😊"
We responded:
"Deon, thank you for allowing us to take care of your insurance needs. It’s easy to provide great service as our family has always received the same from you and your business—Big Tyme Barbers! Thank you for leading by example! "
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brianna wilmouth

September 17, 2025

5  out of  5
rating by brianna wilmouth
"I can’t say enough about Patrick at Kellie Taylor’s State Farm office! He explains everything in detail and somehow makes insurance feel easy and straightforward. Truly amazing service! I always feel confident knowing he’s handling things. Highly recommend!"
We responded:
"Brianna, thank you for taking the time to provide a review for Patrick. He has been a wonderful addition to the team! Your feedback is greatly appreciated!"
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A - Clare Pope2

August 7, 2025

5  out of  5
rating by A - Clare Pope2
"I have been searching quite a while for a new Insurance Agent. Keisha provided excellent assistance regarding my needs for homeowners and auto coverage. I anticipate getting a business policy as well. I definitely recommend anyone looking for quotes to contact K. Taylor State Farm (agent) office."
We responded:
"Thank you so much for providing your feedback! We sincerely appreciate you trusting us with making sure that you are properly protected. Keisha is a valued member of our team and I’m thankful that you saw firsthand what makes her special. We all look forward to serving you! "
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Deja Lea Swanberg

July 23, 2025

5  out of  5
rating by Deja Lea Swanberg
"Kellie responded promptly to my email inquiry and gave me a call right away. She addressed my insurance needs with a friendly attitude. Thank you!"
We responded:
"Deja we are ecstatic to have you return as a customer! Thank you for remembering us for your insurance needs. All of us here, but especially Kellie, can’t thank you enough!"
Profile photo of Stacey Woods

Stacey Woods

July 15, 2025

5  out of  5
rating by Stacey Woods
"Kiesha really impressed me with her dedication, promptness, and detail with helping me with acquiring my business insurance. I definitely enjoyed and appreciate her ability to make me feel comfortable and at ease with the process."
We responded:
"Thank you for leaving a review, Stacey! Keisha is a small business owner as well and applies the same care that she took in insuring her business to those of our customers. We wish your business prosperity and success—we can’t wait to support you!"
Profile photo of Toaster

Toaster

July 12, 2025

5  out of  5
rating by Toaster
"Kellie and her team took care of me from day one. I have yet to be disappointed….."
We responded:
"Thank you for the uplifting words! We take pride in being there for our customers like you! 😊"
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karen madison

July 2, 2025

5  out of  5
rating by karen madison
"Kellie was incredibly professional and efficient. I thoroughly enjoyed our conversation, and she took the time to ensure all of my needs were met. It was a truly pleasant experience, and I would absolutely recommend her to anyone in need of an agent. I'm looking forward to having her as my agent moving forward."
We responded:
"Thank you, Karen! I truly enjoyed our conversation and look forward to my team and I taking care of your insurance needs! 🥰"
Profile photo of Kaffy Hunter

Kaffy Hunter

June 26, 2025

5  out of  5
rating by Kaffy Hunter
"I had the best experience with Kellie , I contacted her for home owner insurance , she was very professional and walked me through every step, I'm so grateful for her and her team..."
We responded:
"Kacy, it is our pleasure to take care of you and we’re happy that you had a great experience! Welcome to the Kellie Taylor State Farm Agency Family 👏"
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Ayriane Bailey

June 21, 2025

5  out of  5
rating by Ayriane Bailey
"Keisha is one of the best insurance agents I’ve ever worked with. Her attention to detail and warm personality make the entire experience both smooth and rewarding. She listens carefully and uses that insight to find real opportunities for savings. She's the best! Thank you Keisha!"
We responded:
"Thank you, Ayriane for sharing your experience with Keisha! "
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patrice callum

June 21, 2025

5  out of  5
rating by patrice callum
"Keisha was very professional and informative. She made it easy to select an insurance plan that worked for my family. I Will definitely refer more ppl to her for insurance services."
We responded:
"Patrice, we agree—Keisha’s professional nature makes her stand out! Thank you for sharing!"
Profile photo of Ana Hough

Ana Hough

June 21, 2025

5  out of  5
rating by Ana Hough
"Working with Elora has been such a great experience! She’s knowledgeable, incredibly responsive, and truly takes the time to make sure everything is explained and handled with care. You can tell she genuinely wants the best for her clients. I highly recommend!"
We responded:
"Ana, thank you for sharing your experience. Elora has been a wonderful addition to our summer intern team! "
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Trina McKenzie

June 21, 2025

5  out of  5
rating by Trina McKenzie
"I have had the pleasure of working with Keisha Bartlett with State Farm multiple times and each time she has provided exemplary service. She is very knowledgeable and has always been very kind and patient when assisting me with any questions I have, no matter how many. She is a catch for any company to have on their team!! Thank you to State Farm for hiring good people!"
We responded:
"Trina, we agree—Keisha has been a wonderful member of our team! Thank you for sharing!"
Profile photo of Vanessa Gardner

Vanessa Gardner

June 20, 2025

5  out of  5
rating by Vanessa Gardner
"I was looking for insurance for my business and personal and Keisha was very helpful answering all the questions I needed to make an informed decision in the near future. Thank you Keisha for your help and patience. I have Clarity finally on what product I need moving forward."
We responded:
"Vanessa, thank you for sharing your feedback! We hope your interaction with Keisha will reassure you that you’ll be well taken care of by allowing us to be on your team of insurance professionals!"
Profile photo of Kaniya Thomas

Kaniya Thomas

June 20, 2025

5  out of  5
rating by Kaniya Thomas
"Kennedy was awesome!!! Very appreciative of her and the services offered"
We responded:
"Hi, Kaniya! We agree—Kennedy IS awesome 😎 Thanks for sharing your feedback!"
Profile photo of Jarrett Bartlett

Jarrett Bartlett

June 20, 2025

5  out of  5
rating by Jarrett Bartlett
"I worked with Keisha, she was courteous ,knowledgeable, and very informative for me and my insurance needs personal as well as business."
We responded:
"Jarrett, thank you for sharing your feedback. Taking care of family is always an honor. Thanks for allowing us to take care of yours!"
Profile photo of Angellean Felton

Angellean Felton

June 20, 2025

5  out of  5
rating by Angellean Felton
"Elora sims Was Absolutely amazing"
We responded:
"Angellean, thank you for providing a review! We are thankful to have Elora on our team this summer!"
Profile photo of William Robertson

William Robertson

June 20, 2025

5  out of  5
rating by William Robertson
"I got an amazing quote on my insurance, wanted to give a shoutout to Kennedy for her help, she was great."
We responded:
"Hi, William! Kennedy is a valuable member of our marketing team—thank you for recognizing her efforts!"
Profile photo of susan bartlett

susan bartlett

June 20, 2025

5  out of  5
rating by susan bartlett
"I received Home and Auto policy quotes from Keisha Bartlett, she was very patience and thorough with her quotes which i appreciate, will be looking forward to start a new policy with State Farm in the near future. Thanks"
We responded:
"Hi, Susan! Family is so important and we appreciate you supporting Keisha! We hope to have you as part of our insurance family soon!"
Profile photo of BBaby Brown

BBaby Brown

June 20, 2025

5  out of  5
rating by BBaby Brown
"Keisha was so helpful she helped me set up my life and renters insurance .keisha was so knowledgeable and super sweet Thanks Keisha I will be referring State Farm to my friends a colleagues!!!!"
We responded:
"Life insurance is so important—it creates a legacy that extends for generations! Thank you for allowing Keisha to be part of your family legacy!"