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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 10, 2023

5  out of  5 rating by Tourniquette
"Damon rules. Took my info, got me a quote, modified to see options. 20 mins max. About $150 cheaper than Progressive and Geico quotes for 6 month full coverage auto. Decided to go elsewhere for renters, it was a bit high. Still, definitely worth my time and money. Recommend. Give that dude a raise, he's patient and cool af."

Jaqueline Esquivel

March 8, 2023

5  out of  5 rating by Jaqueline Esquivel
"I spoke on the phone with Melanie. She provided great customer service over the phone and helped answer all of my questions. It was a smooth process definitely recommend her and this office!"

R M Moss

March 7, 2023

5  out of  5 rating by R M Moss
"Shawn A is great to have on your team at State Farm! He has good customer service skills, show’s professionalism and gets the job done!"

willo Sheikh

March 7, 2023

5  out of  5 rating by willo Sheikh
"I recently had a conversation with a telemarketer named Shawn Akers. He was very helpful and provided very clear responses to the questions that I had. Overall I had a very good interaction with Shawn because of his very welcoming attitude."

Bailei Mundy

March 6, 2023

5  out of  5 rating by Bailei Mundy
"Shawn is amazing! Always gets questions answered in a kind and understanding manner, If you want exceptional service with a friendly expert work with Shawn!"

Terry Castor

March 6, 2023

5  out of  5 rating by Terry Castor
"Working with Shawn Akers is always a pleasure, exceptional customer service and a man of true benevolence!"

Joshua Walker

March 5, 2023

5  out of  5 rating by Joshua Walker
"Shawn is always very pleasant and helpful! I appreciate his addition to the team and he is always willing to help out when needed."

Enrique Ayala

March 2, 2023

5  out of  5 rating by Enrique Ayala
"The service was very great!!! I was helped out by Melanie and she answered all the questions I had. It was a very smooth process especially since the service there gave their full support."

Jacky Valenzuela

March 1, 2023

5  out of  5 rating by Jacky Valenzuela
"Melanie helped me recently and was extremely professional, kind and helpful when it came to my insurance. She made the whole process go very smoothly and even enjoyable. Thank you Melanie!"


March 1, 2023

5  out of  5 rating by MariLuz
"5 stars! Melanie is so helpful, nice, and works with you! Definitely great to do business at the location and if you happen to go ask for Melanie! She will help you out!"


March 1, 2023

5  out of  5 rating by Ariana
"I worked with Melanie and she was great! Very attentive and provided great customer service, I definitely recommend!"

LaRessa McGregor

December 22, 2022

5  out of  5 rating by LaRessa McGregor
"Kellie Taylor State Farm Agency is very professional, reliable and caring. They really have your best interest at heart. I would recommend Kellie State Farm Agency to anyone and everyone!"

Terry Stone

November 29, 2022

5  out of  5 rating by Terry Stone
"Kellie and her team are awesome! I would highly recommend them for all of your insurance and financial services needs."

alexys stanislaus

November 23, 2022

5  out of  5 rating by alexys stanislaus
"Traci gave me all of the information I needed before connecting me with kellie! They are both so patient! She answered all of my questions!"

Jayme Yates

November 23, 2022

5  out of  5 rating by Jayme Yates
"Kellie and her team are friendly, professional, and helped me save money switching from another agency. Very happy with my experience!"

Noah Mann

November 23, 2022

5  out of  5 rating by Noah Mann
"I never write reviews, but I just had to after what I just experienced with Traci, Hallie, and the rest of the hard-working Kellie Taylor Team. My renewal came in this month at just a shade over $220. I haven't been in an accident or pulled over (recently), so I was perplexed. So I wanted to get some options. First call was to Kellie Taylor's team. Hallie was very kind and welcoming on the phone (I was expecting something closer to a cardboard cutout of Jake from State Farm). She passed me over to Traci and was blessed to receive a quote that took my total monthly payment down to $142. AN $80 SAVINGS. So huge during this time of year, I don't even know what to say. If you're into saving money, you NEED to get a quote."

Austin Johnson

November 23, 2022

5  out of  5 rating by Austin Johnson
"The whole place is great Morgan is awesome!!"

Lindsay Holley

November 19, 2022

5  out of  5 rating by Lindsay Holley
"Kellie was outstanding, she was patient with me and made sure I understood everything before I signed off on anything. Plus very affordable! I highly recommend, it makes a difference when you can tell someone loves what they do."

McArthur Fountain

November 18, 2022

5  out of  5 rating by McArthur Fountain
"I am extremely impressed with Kellie and her team. They are professional ,knowledgeable, and can answer any questions you may have about insurance."

Tyler Shepperd

November 17, 2022

5  out of  5 rating by Tyler Shepperd
"I worked with Damon and he was really nice and professional. He saved me a lot of money compared to other big name insurance companies. He was knowledgeable and was able to explain everything really well. I had an exceptional experience with him."
Profile photo of G Bunn (Garion Bunn State Farm)

G Bunn (Garion Bunn State Farm)

August 10, 2022

5  out of  5 rating by G Bunn (Garion Bunn State Farm)
"Wow, talk about an awesome Agent. Kellie is very knowledgeable about insurance and sincerely cares for her customers. I strongly recommend her and her team for car, homeowners, and life insurance in Indianapolis and surrounding areas. It gets no better than Kellie Taylor State Farm."

Traci James

July 21, 2022

5  out of  5 rating by Traci James
"Amazingly encouraging work environment. Love helping our customers!"

April McCloud

April 29, 2022

5  out of  5 rating by April McCloud
"I'll began by saying the Kelly and Morgan dynamic duo are really pleasant to work with!! I can always get a clear understanding when speaking with Morgan because she listens, is so knowledgeable, and whatever I need I can definitely get it from one or the other. Thanks ladies🥰"

Nichole Taylor

April 15, 2022

5  out of  5 rating by Nichole Taylor

Leslie Talley

April 14, 2022

5  out of  5 rating by Leslie Talley
"I would like to thank Morgan for her patience and positive attitude! She provided the utmost customer service & I really appreciate that!"