State Farm® Insurance Agent Kellie Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sumi Tai
December 26, 2024
5
out of
5
rating by Sumi Tai
"So I called state farm and omg they have great customer service. They responded so quick. They were very helpful. I will definitely recommend state farm. Thank you state farm."
We responded:
"We are thrilled that you had great experience with our office! Your review is greatly appreciated and we look forward to continuing to serve you!"
Jermaine Ware DC, CCWP, CFMP
December 16, 2024
5
out of
5
rating by Jermaine Ware DC, CCWP, CFMP
"This was a great experience, learned a lot about coverages for auto and few others I wasn’t aware of. Great staff, friendly and really knowledgeable."
We responded:
"Jermaine, thank you for allowing my team to serve you. We appreciate you and wish you and your loved ones a wonderful holiday season!"
Charly Bigjurn
December 11, 2024
5
out of
5
rating by Charly Bigjurn
"Best customer service ever.."
We responded:
"Wow! Thank you for the kinds words. You review made our day 😁"
Shalanda Cooper
December 6, 2024
5
out of
5
rating by Shalanda Cooper
"Kellie Taylor was amazing, she was very informative and understanding. Her transparency made it very comfortable to trust and start a policy with her. I loved doing business with her"
We responded:
"Shalanda, thank you for allowing me the opportunity to speak with and help you. I assure you that the pleasure was all mine! My team and I are SO happy to have you as part of our agency family 💕"
Bret Etheridge
December 6, 2024
5
out of
5
rating by Bret Etheridge
"Kellie and all other personnel are very helpful and prompt any time I am in need of assistance."
We responded:
"Brett, thank you for taking the time to share your experience. Our team is thankful for you allowing us the opportunity to help with your insurance needs. It’s our joy to serve you!"
Kamarri B
November 27, 2024
5
out of
5
rating by Kamarri B
"Very helpful and patient agents 👍🏾"
We responded:
"Kamarri, thank you for sharing your experience. We appreciate you and thank you for giving us the opportunity to serve you!"
Terry Monteleone
November 26, 2024
5
out of
5
rating by Terry Monteleone
"I had a need for a current billing statement from the company, I called them and had a wonderful conversation with Vickie and was sent my information via email in minutes. That is great customer service! Thanks so much!"
We responded:
"Terri, we are proud of our team and the service that Vickie gave you! We will be sure to pass your kind words on to her. Thank you for being a valued customer!"
Lauren Harris
November 23, 2024
5
out of
5
rating by Lauren Harris
"At Kellie Taylor State Farm I receive Great Service and when I have a problem they are willing to help my needs. Thank You All"
We responded:
"Lauren, we appreciate you taking time to share your experience. We truly do care and want to make sure you have the best experience possible. Thank you for giving us the opportunity to serve!"
Shavon J.
November 18, 2024
5
out of
5
rating by Shavon J.
"I have been searching for excellent customer service and that is what I got! I have been with state farm for over 20 years,when my previous agent retired ..my goal was to find an agent that could help me with my needs and explain things to me..Kellie and her team are awsome!!!!!!!"
We responded:
"Shavon, we are thankful to have you as part of our family of customers. We hope that you’ve found your agency home for the next 20 years! Please know that we are here to help and 100% satisfaction is our goal!"
Matthew Whitfield
November 15, 2024
5
out of
5
rating by Matthew Whitfield
"My experience with Kellie Taylor’s State Farm location was exceptional. I had the pleasure working with Kellie and Blake. Both were very professional and informative. Kellie displayed amazing customer service skills and explained my policy in full with ease. Blake also answered my questions and guided me through my insurance journey with positivity and confidence making my experience one that I’d share with friends and family."
We responded:
"Matthew, it is always a pleasure for my team and I to assist you! Customers like you make our jobs easy. 😊 Thank you for trusting us—Blake and I appreciate you!"
Tionia Miles
November 14, 2024
5
out of
5
rating by Tionia Miles
"I am truly glad to be apart of the team. Kellie Taylor was amazing. I’ve never seen my agent from any insurance company so this was a much needed personal experience. In a world where automated technology has taken over being able to be face to face with a human was very important for me. She also enlightened me on some wonderful options that I WILL be taking advantage of. If you’re looking for an insurance family and you stop here, look no further. This is where you want to be!"
We responded:
"Tionia, the pleasure is all mine! I appreciate you trusting me to review your insurance with you and I appreciate you asking questions even more! 😁 I look forward continuing to be here for you and your family!"
Casey Cornelius
November 14, 2024
5
out of
5
rating by Casey Cornelius
"I called with a ton of questions about my policy coverage and got an immediate answer from Vickie, who answered everything clearly and concisely. Our quick phone conversation helped me better understand the details of my policy."
We responded:
"Casey, we love questions here! It gives an opportunity to walk in our purpose of being a valuable resource. Thank you for giving Vickie and team the opportunity to shine. ⭐️ We look forward to helping you in any way that you need us to!"
chas marten
November 14, 2024
5
out of
5
rating by chas marten
"This is my first time experiencing such professionalism when navigating auto insurance. Unlike most insurance agencies, Kellie is extremely personable and makes herself available to her clients and is always very thorough when explaining insurance options. I’m very thankful for her time and would most definitely recommend to anyone needing a new insurance agent!"
We responded:
"Chas, welcome to Indy and to our agency! We pride ourselves on being here for our customers and helping them to understand their insurance. Thank you for being so willing to communicate with me. My team and I look forward to supporting and cheering you and your loved ones on here in Indy! 😀"
Dana McKinnon
September 9, 2024
5
out of
5
rating by Dana McKinnon
"Kellie Taylor is an outstanding insurance agent! When we needed assistance with our policy, she went above and beyond to help us get everything sorted quickly and professionally. Kellie was incredibly responsive and supportive and made the process stress-free. Her dedication to excellent customer service truly stands out, and we are so grateful for her help. If you're looking for an agent who truly cares and will go the extra mile, I highly recommend Kellie! Thank you for the exceptional service!"
We responded:
"Dana, I sincerely thank you for your patience, grace and kindness. I appreciate you giving me the opportunity to step up and help in your time of need. Our customers mean EVERYTHING to me and it’s important that we honor our commitments. Thank you again and please know that we are happy to serve you."
Sherri Garrison
August 7, 2024
5
out of
5
rating by Sherri Garrison
"Lexie was a joy to talk with. Very knowledgeable and helpful."
We responded:
"Thank joy for the wonderful feedback and for continuing to trust us with your insurance needs. We truly appreciate you!"
Peggy Hammond
August 7, 2024
5
out of
5
rating by Peggy Hammond
"Great service. Friendly."
We responded:
"Peggy, thank you for taking the time to share your experience. We are happy that it was a pleasant one & look forward to continuing to serve you!"
Terrance Tull
July 31, 2024
5
out of
5
rating by Terrance Tull
"They definitely go above and beyond to make sure their customers are taken care of 🙂"
We responded:
"Terrance, it’s been an absolute pleasure being your agent. Thank you for allowing me to meet with you yearly to make sure your policies are in line with your needs. My team and I look forward to continuing to serve you!"
Claudell Augustin
July 29, 2024
5
out of
5
rating by Claudell Augustin
"Lexie was knowledgeable and helpful"
We responded:
"Claudell, thank you for sharing your feedback. Lexie has been a wonderful addition to our team and we are happy that you feel the same! "
Mykidsrbeautiful Reynolds
July 29, 2024
5
out of
5
rating by Mykidsrbeautiful Reynolds
"Customer service lady she is doing a GREAT JOB. Thank you for helping me"
We responded:
"Wow! We love to hear such wonderful feedback—we can’t wait to share this with our Customer Care team! Thank you for allowing us to serve you ☺️"
Rosco Wilkins
July 25, 2024
5
out of
5
rating by Rosco Wilkins
"Service is always on point. Polite friendly and knowledgeable. Thank you Lexie for your help. Kellie you have an outstanding crew.🫶🏿"
We responded:
"Rosco, thank you for the kind words! I am thankful for my team and I’m sure that you have made their day! We appreciate your business and will continue to do our very best to continue providing you with the service you deserve. "
Jennifer Allen
July 17, 2024
5
out of
5
rating by Jennifer Allen
"Lexie was great! Very efficient, friendly and helpful!"
We responded:
"Thank you, Jennifer! We will be sure to share your feedback directly with Lexie ☺️Thank you for giving us the opportunity to serve you!"
Mary Marsh
July 16, 2024
5
out of
5
rating by Mary Marsh
"Lexie was so helpful! She listened to my needs, was professional and very helpful. Kellie Taylor and crew are the best!"
We responded:
"Mary, we appreciate you! Thank you not only for the positive feedback, but for also being a valued customer!"
Christopher A Dominici
July 16, 2024
5
out of
5
rating by Christopher A Dominici
"We have just moved from hawaii to indy and insurance is differ here from there so I had to switch, this was the easiest by far. I'm very please with statefarm and extremely please with my agent."
We responded:
"Welcome to Indy, Christopher! We are thankful that you not only continued your relationship with State Farm, but that you chose to do so with our office. We look forward to serving you!"
Corey Stallworth
July 16, 2024
5
out of
5
rating by Corey Stallworth
"Easy, educational, and Very Helpful"
We responded:
"Corey, thank you for taking time to share your experience! We appreciate you and are thankful to have you as part of our valued community of customers!"
Shaza Khalig
July 13, 2024
5
out of
5
rating by Shaza Khalig
"I’m with State Farm more than 4 years now Helpful clients,,fast service,,friendly people on phone,,,highly recommended"
We responded:
"Shaza, thank you for being a valued, loyal customer. It is always a pleasure to help you and your family. We are thrilled with your recommendation and look forward to serving you for many more years!"