State Farm® Insurance Agent Kellie Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dana McKinnon
September 9, 2024
5
out of
5
rating by Dana McKinnon
"Kellie Taylor is an outstanding insurance agent! When we needed assistance with our policy, she went above and beyond to help us get everything sorted quickly and professionally. Kellie was incredibly responsive and supportive and made the process stress-free. Her dedication to excellent customer service truly stands out, and we are so grateful for her help. If you're looking for an agent who truly cares and will go the extra mile, I highly recommend Kellie! Thank you for the exceptional service!"
We responded:
"Dana, I sincerely thank you for your patience, grace and kindness. I appreciate you giving me the opportunity to step up and help in your time of need. Our customers mean EVERYTHING to me and it’s important that we honor our commitments. Thank you again and please know that we are happy to serve you."
Sherri Garrison
August 7, 2024
5
out of
5
rating by Sherri Garrison
"Lexie was a joy to talk with. Very knowledgeable and helpful."
We responded:
"Thank joy for the wonderful feedback and for continuing to trust us with your insurance needs. We truly appreciate you!"
Peggy Hammond
August 7, 2024
5
out of
5
rating by Peggy Hammond
"Great service. Friendly."
We responded:
"Peggy, thank you for taking the time to share your experience. We are happy that it was a pleasant one & look forward to continuing to serve you!"
Terrance Tull
July 31, 2024
5
out of
5
rating by Terrance Tull
"They definitely go above and beyond to make sure their customers are taken care of 🙂"
We responded:
"Terrance, it’s been an absolute pleasure being your agent. Thank you for allowing me to meet with you yearly to make sure your policies are in line with your needs. My team and I look forward to continuing to serve you!"
Claudell Augustin
July 29, 2024
5
out of
5
rating by Claudell Augustin
"Lexie was knowledgeable and helpful"
We responded:
"Claudell, thank you for sharing your feedback. Lexie has been a wonderful addition to our team and we are happy that you feel the same! "
Mykidsrbeautiful Reynolds
July 29, 2024
5
out of
5
rating by Mykidsrbeautiful Reynolds
"Customer service lady she is doing a GREAT JOB. Thank you for helping me"
We responded:
"Wow! We love to hear such wonderful feedback—we can’t wait to share this with our Customer Care team! Thank you for allowing us to serve you ☺️"
Rosco Wilkins
July 25, 2024
5
out of
5
rating by Rosco Wilkins
"Service is always on point. Polite friendly and knowledgeable. Thank you Lexie for your help. Kellie you have an outstanding crew.🫶🏿"
We responded:
"Rosco, thank you for the kind words! I am thankful for my team and I’m sure that you have made their day! We appreciate your business and will continue to do our very best to continue providing you with the service you deserve. "
Jennifer Allen
July 17, 2024
5
out of
5
rating by Jennifer Allen
"Lexie was great! Very efficient, friendly and helpful!"
We responded:
"Thank you, Jennifer! We will be sure to share your feedback directly with Lexie ☺️Thank you for giving us the opportunity to serve you!"
Mary Marsh
July 16, 2024
5
out of
5
rating by Mary Marsh
"Lexie was so helpful! She listened to my needs, was professional and very helpful. Kellie Taylor and crew are the best!"
We responded:
"Mary, we appreciate you! Thank you not only for the positive feedback, but for also being a valued customer!"
Christopher A Dominici
July 16, 2024
5
out of
5
rating by Christopher A Dominici
"We have just moved from hawaii to indy and insurance is differ here from there so I had to switch, this was the easiest by far. I'm very please with statefarm and extremely please with my agent."
We responded:
"Welcome to Indy, Christopher! We are thankful that you not only continued your relationship with State Farm, but that you chose to do so with our office. We look forward to serving you!"
Corey Stallworth
July 16, 2024
5
out of
5
rating by Corey Stallworth
"Easy, educational, and Very Helpful"
We responded:
"Corey, thank you for taking time to share your experience! We appreciate you and are thankful to have you as part of our valued community of customers!"
Shaza Khalig
July 13, 2024
5
out of
5
rating by Shaza Khalig
"I’m with State Farm more than 4 years now Helpful clients,,fast service,,friendly people on phone,,,highly recommended"
We responded:
"Shaza, thank you for being a valued, loyal customer. It is always a pleasure to help you and your family. We are thrilled with your recommendation and look forward to serving you for many more years!"
Cody
July 11, 2024
5
out of
5
rating by Cody
"Lexie was very helpful with billing needs!"
We responded:
"Thank you for shouting out Lexie! We are happy to have her as part of our team and thank you for taking the time to share your thoughts!"
Jordan Silverman
July 10, 2024
5
out of
5
rating by Jordan Silverman
"Very professional and friendly. They make sure to check in and keep good terms and information flowing so that you are never unaware of anything happening"
We responded:
"Jordan being there for our customers is so important to us. Thank you for allowing us to review your insurance and being a customer. We truly appreciate you!"
Sarah Taylor
July 3, 2024
5
out of
5
rating by Sarah Taylor
"Sharron helped us easily and quickly get RV insurance added to our account! Thank you!"
We responded:
"Sarah, thank you for the feedback! We are thankful to have Sharron on our team! Enjoy your RV—we wish you many happy times and memories ☺️"
LaTasha Williams
June 18, 2024
5
out of
5
rating by LaTasha Williams
"The representative that assisted me was friendly, professional and patient. After a 2 HOUR call, as she waited for me to find all the information she needed, she was able to reduce my home and auto rates significantly. Thank you again, Lexi. I'm looking forward to my conversation with Ms. Taylor as well."
We responded:
"LaTasha, welcome to the Taylor Agency & thank you for taking the time to leave a review! It is our pleasure to do what we can to help our customers get the attention and service that they deserve. Our whole agency team is happy to take care of your insurance needs. I can’t wait to speak with you personally—talk to you soon!"
TCE PE Ms. Duncan
June 15, 2024
5
out of
5
rating by TCE PE Ms. Duncan
"Sharron was extremely helpful and communicative in updating our policy! Her follow up on our request was extremely appreciated!"
We responded:
"Hi, Ms. Duncan! 👋🏾 Thank you for the kind words—we can’t wait to share this review with Sharron! We are thankful to have you as a customer. It is our absolute pleasure to serve you & provide the level of service that you deserve!"
Bill Jones
June 13, 2024
5
out of
5
rating by Bill Jones
"Kellie Taylor and her staff will not treat you like another customer, they treat you like family and help meet your needs with every experience"
We responded:
"Bill, thank you for taking the time to provide feedback. We take great pride in treating our customers like family and are thrilled that this was your experience! We appreciate you and look forward to continuing to serve you."
ANGELA DILLON
June 10, 2024
5
out of
5
rating by ANGELA DILLON
"Sharron was very pleasant and very helpful!"
We responded:
"Thank you Angela for sharing such kind words about your experience with Sharron! We are thankful to have her on the team and especially happy that you had a wonderful experience!"
Jeanette Disla
June 10, 2024
5
out of
5
rating by Jeanette Disla
"Sharron helped me make changes to my policy in minutes! I love dealing with my State Farm family. They really take care of me. Thank you!"
We responded:
"Jeanette, we love having you as part of our State Farm Family! Thank you for sharing your experience and kind words. We look forward to continuing to serve you!"
J R
June 7, 2024
5
out of
5
rating by J R
"Kellie and her staff are amazing. I have never had an agent who is so knowledgeable and genuinely cares for what is best for you. I would like to give a shout out to Lexie and Sharron for being so polite, patient and friendly. You wont regret going here for anything you might need."
We responded:
"Wow! Thank you for the review. We absolutely love serving our customers and are happy that you had a wonderful experience. Thank you for sharing the feedback!"
Evan Miller
June 7, 2024
5
out of
5
rating by Evan Miller
"Lexie made it very easy to add insurance to my new vehicle and made sure I was getting the best rate possible. If you need help with insurance reach out to her at Kellie Taylor State Farm. You won’t be disappointed with her exceptional customer service!"
We responded:
"We are so thankful to have you as a customer and truly appreciate the feedback! We are thankful to have Lexie on our team as she lives out our values of “customer first”! Thank you for your feedback and continued support! "
Erick Orr
June 6, 2024
5
out of
5
rating by Erick Orr
"Lexie was very nice and helpful on the phone. I enjoyed talking with her."
We responded:
"We are thankful that you had a pleasant experience! Thank you for the feedback—we can’t wait to share it with Lexie!"
Tanisha Jackson
June 6, 2024
5
out of
5
rating by Tanisha Jackson
"⭐⭐⭐⭐⭐ I am incredibly impressed with the excellent and prompt customer service I received from Sharron with Kellie Taylor State Farm! From the moment I reached out, the support team was responsive, attentive, and resolved my issue quickly. Their professionalism and dedication to customer satisfaction are truly commendable. I highly recommend their service to anyone looking for a reliable and efficient experience. Thank you for going above and beyond."
We responded:
"Tanisha, thank you so much for the glowing review! Our team is ecstatic to know that you were pleased with the service you received and looks forward to continuing to serve you!"
Karen Delfin
May 24, 2024
5
out of
5
rating by Karen Delfin
"Kellie takes the time to get to know your situation before making a recommendation, makes sure you understand every part of your policy and how your policy fits into other insurances you have outside of state farm…. all while being personable and knowledgeable. Her team is also super helpful and committed to making sure you get what you need. Sharron is a great communicator!"
We responded:
"Karen, thank you for taking the time to share your experience. It was my absolute pleasure to review your policies with you. I take my job as your agent seriously—you deserve access to a professional who will make sure that your insurance matches your needs. Thank you for allowing me that chance. I appreciate you! "