State Farm® Insurance Agent Kellie Taylor

"Absolutely the worst experience with an insurance company I've ever had. When I started my policies, they somehow ensured the wrong vehicle that I do not own, then continued to mess up my billing until I was forced to switch to a new provider. Overall lack of communication and care to their customers, I would not recommend this office to anyone."

"When I call everyone is so helpful"

"Amazing lovely and kind people. Julia and Kelley have both helped me so much there. Happily earned my business! Thank you 🙏"

"Very personable, helpful, and patient!"

"I have never had a car insurance company break down my coverage in a way that I understand. I appreciate Kellie and Damon so much for always being available for any questions and just being very personable. I never feel like i’m talking to my insurance agents I can feel their compassion and genuine concern for me and my family."

"I didn’t actually work with Kelly, I worked with her husband Damon and he did a great job insuring all of my vehicles. Me and my wife were looking to switch our providers, and Damon made the transition very easy for us. I enjoyed working with him and I would recommend them to others. Thank you very much Damon and Kelly!!"

"I love it here! I spoke with Damon and he was very informative and helpful. He speaks with confidence and provided a warm experience. You can tell he really knows what he’s doing. It must be a blessing to have him apart of the team at this agency!"

"Kelly took the time to educate me on the different kinds aswell as the purpose for insurance. She made me feel empowered to make good choices for myself and family!!!! She is the first agent to ever take the time to explain and made sure I understood for that I am extremely greatful!!!!"

"I just switched my insurance to Indianapolis and Kellie is my new agent. She is so personable! I appreciate her going over my policy with me and explaining what each part means."

"Morgan is the best!!!!!! She always makes sure that any questions that I may have, are answered! Her personality is always very positive!"

"Denice greeted us when entering.She was very helpful she referred us to speak with Morgan and offer to help us."

"Very very helpful and thorough! Morgan is always on top of things!!!"

"The entire staff at this State Farm location is nothing short of helpful, professional, and inviting. Kellie and Morgan have assisted me a great deal with the aftermath of an unfortunate car accident; I can't imagine how stressed I would be without them. I'm immensely thankful to have these two in my corner helping me out! I would greatly recommend Kellie Taylor - State Farm Insurance!"

"One of the receptionists by the name of Morgan was very helpful. Very knowledgeable and extremely polite I really appreciate it. Her service probably the best service I've had in years.....☺️😊"

"Kellie takes the time to get to know your situation before making a recommendation, makes sure you understand every part of your policy and how your policy fits into other insurances you have outside of state farm…. all while being personable and knowledgeable."

"Damon rules. Took my info, got me a quote, modified to see options. 20 mins max. About $150 cheaper than Progressive and Geico quotes for 6 month full coverage auto. Decided to go elsewhere for renters, it was a bit high. Still, definitely worth my time and money. Recommend. Give that dude a raise, he's patient and cool af."

"I spoke on the phone with Melanie. She provided great customer service over the phone and helped answer all of my questions. It was a smooth process definitely recommend her and this office!"

"Shawn A is great to have on your team at State Farm! He has good customer service skills, show’s professionalism and gets the job done!"

"I recently had a conversation with a telemarketer named Shawn Akers. He was very helpful and provided very clear responses to the questions that I had. Overall I had a very good interaction with Shawn because of his very welcoming attitude."

"Shawn is amazing! Always gets questions answered in a kind and understanding manner, If you want exceptional service with a friendly expert work with Shawn!"

"Working with Shawn Akers is always a pleasure, exceptional customer service and a man of true benevolence!"

"Shawn is always very pleasant and helpful! I appreciate his addition to the team and he is always willing to help out when needed."

"The service was very great!!! I was helped out by Melanie and she answered all the questions I had. It was a very smooth process especially since the service there gave their full support."

"Melanie helped me recently and was extremely professional, kind and helpful when it came to my insurance. She made the whole process go very smoothly and even enjoyable. Thank you Melanie!"