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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James McKinney

November 18, 2025

5  out of  5
rating by James McKinney
"Very friendly, accurate and easy to use Love using Kelly Taylor as my insurance representative"
We responded:
"We love having you as a customer! Thank you for sharing your experience. We look forward for continuing to serve you!"
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Dave MB

November 18, 2025

5  out of  5
rating by Dave MB
"Keisha, was amazing from the start!, saw I was in a distressed situation, and jumped in to help. She called all the claims numbers I needed and found a auto glass place to fix my broken window, then helped me get setup with a rental all from my insurance, this is how insurance is supposed to work, so glad to be taken care of in a professional manner, but also with empathy!"
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Scooby B

November 12, 2025

5  out of  5
rating by Scooby B
"Patrick was a joy to work with. He explained all my options and made me supper comfortable when I didn’t want something. Best customer service ever."
We responded:
"Wow! Thank you for the glowing review! Patrick is a valued member of our team and we are pleased that you experienced what we see in him every day! Welcome to our agency family of customers—we are here to help!"
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Fam Chuuch

November 12, 2025

5  out of  5
rating by Fam Chuuch
"Kiesha was very helpful she answered all my questions, she was patient and spoke very well.. So professional.."
We responded:
"Thank you for the feedback and sharing about your experience with Keisha! We look forward to continuing to serve you with the best service!"
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Donna Jones

November 10, 2025

5  out of  5
rating by Donna Jones
"Patrick was very helpful and communicated all the details of my plans in a way I could understand them. He was informed and prepared for my questions. Also enjoyable to work with. I got much better coverage with your company than my prior company."
We responded:
"Donna, we are ecstatic that you had a great experience with Patrick! He takes pride in helping our community with their insurance needs and we appreciate you recognizing his efforts. We are also thrilled to have you as part of our agency family of customers and look forward to serving you!"
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Tonja Taylor

October 23, 2025

5  out of  5
rating by Tonja Taylor
"Keisha assisted me today on my call to State Farm. She was professional, spoke very well, kind , insightful and a joy to speak with. Keisha is a great addition to Kellie Taylor’s team. Thanks again Keisha!! Sincerely, T. Taylor"
We responded:
"Tonja, thank you for the feedback! We love that you had an excellent experience with Keisha! It is always our pleasure to serve you and sincerely thank you for being a customer!"
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Scott Strang

October 23, 2025

5  out of  5
rating by Scott Strang
"Used my body shop of choice and quickly settled the claim for my deer collision. The claim department and my agent’s office were very accessible."
We responded:
"Scott, we are so happy that had a great claims experience! That’s what insurance is all about—being there when you need it most. We look forward to continuing to taking care of you!"
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Joyce Sharp

October 13, 2025

5  out of  5
rating by Joyce Sharp
"It's was early on a Monday morning. Keisha answered the phone with an joyful attitude. She was friendly, patient, answered my questions with honesty and knowledge. Thank you Keisha for all your help."
We responded:
"Thank you for your kind words, Ms. Joyce! Keisha is a joy and always has an upbeat disposition. We are so happy that you were able to experience what we see in Keisha everyday. Thank you for allowing us to take care of your insurance needs!"
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Preston Wilson

October 2, 2025

5  out of  5
rating by Preston Wilson
"I am genuinely blown away by the integrity and professionalism at Kellie Taylor's State Farm office. Even though I was out of state, they took the time to meet with me virtually and patiently walked me through all my options to find the perfect coverage for my family. Since I couldn't purchase a policy from them directly, they referred me to a fantastic local agent. What truly amazed me was that Kellie's team followed up afterward to ensure my new policy was correct and met our needs. This team went above and beyond for someone who wasn't even their customer, earning my complete trust and future business. This level of service is incredibly rare, and I wholeheartedly recommend them."
We responded:
"Preston, thank you for the outstanding review! It warms our hearts to know that our actions made a difference. We are always here to help in any way that we can. Your family is important to us!"
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Roxanne Johnson-Yates

October 1, 2025

5  out of  5
rating by Roxanne Johnson-Yates
"Excellent, friendly and timely customer service. Knowledgeable staff."
We responded:
"Thank you, Roxanne! We are thankful that you’ve chosen us. Please know that it is our absolute pleasure to take care of your insurance needs!"
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Michael Dill

October 1, 2025

5  out of  5
rating by Michael Dill
"I had a great experience working with Patrick. He was professional, helpful, and made everything simple. If you get the chance to work with him, you’ll be glad you did."
We responded:
"Michael, thank you for the feedback! Patrick has been a wonderful addition to our team and we’re happy to hear that you feel the same!"
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Patty Todd

October 1, 2025

5  out of  5
rating by Patty Todd
"Patrick is a lot of fun to work with and makes the whole experience so much better. He's friendly, professional, and goes above and beyond. I definitely recommend asking for him if you can."
We responded:
"Hi, Patty! Thank you for your feedback. We agree—Patrick is a rare combo of fun AND professional! Thank you for taking the time to share what makes Patrick so special!"
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Randall Cork

September 30, 2025

5  out of  5
rating by Randall Cork
"Kellie Taylor State Farm Agency is the best around. They take time to make sure you understand everything and get you in the best policy possible. No matter what type of insurance you need they will take good care of you!"
We responded:
"Randall, we so appreciate you taking the time to provide your review. It has been our absolute pleasure to take care of your family. We are thankful for you and will always be here if needed!"
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deon Oliver

September 30, 2025

5  out of  5
rating by deon Oliver
"I got exactly what I came for. I'm a very satisfied customer!😊"
We responded:
"Deon, thank you for allowing us to take care of your insurance needs. It’s easy to provide great service as our family has always received the same from you and your business—Big Tyme Barbers! Thank you for leading by example! "
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brianna wilmouth

September 17, 2025

5  out of  5
rating by brianna wilmouth
"I can’t say enough about Patrick at Kellie Taylor’s State Farm office! He explains everything in detail and somehow makes insurance feel easy and straightforward. Truly amazing service! I always feel confident knowing he’s handling things. Highly recommend!"
We responded:
"Brianna, thank you for taking the time to provide a review for Patrick. He has been a wonderful addition to the team! Your feedback is greatly appreciated!"
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A - Clare Pope2

August 7, 2025

5  out of  5
rating by A - Clare Pope2
"I have been searching quite a while for a new Insurance Agent. Keisha provided excellent assistance regarding my needs for homeowners and auto coverage. I anticipate getting a business policy as well. I definitely recommend anyone looking for quotes to contact K. Taylor State Farm (agent) office."
We responded:
"Thank you so much for providing your feedback! We sincerely appreciate you trusting us with making sure that you are properly protected. Keisha is a valued member of our team and I’m thankful that you saw firsthand what makes her special. We all look forward to serving you! "
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Deja Lea Swanberg

July 23, 2025

5  out of  5
rating by Deja Lea Swanberg
"Kellie responded promptly to my email inquiry and gave me a call right away. She addressed my insurance needs with a friendly attitude. Thank you!"
We responded:
"Deja we are ecstatic to have you return as a customer! Thank you for remembering us for your insurance needs. All of us here, but especially Kellie, can’t thank you enough!"
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Stacey Woods

July 15, 2025

5  out of  5
rating by Stacey Woods
"Kiesha really impressed me with her dedication, promptness, and detail with helping me with acquiring my business insurance. I definitely enjoyed and appreciate her ability to make me feel comfortable and at ease with the process."
We responded:
"Thank you for leaving a review, Stacey! Keisha is a small business owner as well and applies the same care that she took in insuring her business to those of our customers. We wish your business prosperity and success—we can’t wait to support you!"
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Toaster

July 12, 2025

5  out of  5
rating by Toaster
"Kellie and her team took care of me from day one. I have yet to be disappointed….."
We responded:
"Thank you for the uplifting words! We take pride in being there for our customers like you! 😊"
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karen madison

July 2, 2025

5  out of  5
rating by karen madison
"Kellie was incredibly professional and efficient. I thoroughly enjoyed our conversation, and she took the time to ensure all of my needs were met. It was a truly pleasant experience, and I would absolutely recommend her to anyone in need of an agent. I'm looking forward to having her as my agent moving forward."
We responded:
"Thank you, Karen! I truly enjoyed our conversation and look forward to my team and I taking care of your insurance needs! 🥰"
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Kaffy Hunter

June 26, 2025

5  out of  5
rating by Kaffy Hunter
"I had the best experience with Kellie , I contacted her for home owner insurance , she was very professional and walked me through every step, I'm so grateful for her and her team..."
We responded:
"Kacy, it is our pleasure to take care of you and we’re happy that you had a great experience! Welcome to the Kellie Taylor State Farm Agency Family 👏"
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Ayriane Bailey

June 21, 2025

5  out of  5
rating by Ayriane Bailey
"Keisha is one of the best insurance agents I’ve ever worked with. Her attention to detail and warm personality make the entire experience both smooth and rewarding. She listens carefully and uses that insight to find real opportunities for savings. She's the best! Thank you Keisha!"
We responded:
"Thank you, Ayriane for sharing your experience with Keisha! "
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patrice callum

June 21, 2025

5  out of  5
rating by patrice callum
"Keisha was very professional and informative. She made it easy to select an insurance plan that worked for my family. I Will definitely refer more ppl to her for insurance services."
We responded:
"Patrice, we agree—Keisha’s professional nature makes her stand out! Thank you for sharing!"
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Ana Hough

June 21, 2025

5  out of  5
rating by Ana Hough
"Working with Elora has been such a great experience! She’s knowledgeable, incredibly responsive, and truly takes the time to make sure everything is explained and handled with care. You can tell she genuinely wants the best for her clients. I highly recommend!"
We responded:
"Ana, thank you for sharing your experience. Elora has been a wonderful addition to our summer intern team! "
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Trina McKenzie

June 21, 2025

5  out of  5
rating by Trina McKenzie
"I have had the pleasure of working with Keisha Bartlett with State Farm multiple times and each time she has provided exemplary service. She is very knowledgeable and has always been very kind and patient when assisting me with any questions I have, no matter how many. She is a catch for any company to have on their team!! Thank you to State Farm for hiring good people!"
We responded:
"Trina, we agree—Keisha has been a wonderful member of our team! Thank you for sharing!"