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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Purcell

March 25, 2026

5  out of  5
rating by Melissa Purcell
"Keisha was so helpful. She took care of all my issues, made phone call to my adjuster and made sure I walked away feeling much better about my claim."
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Christ_Gang_Doulos

March 10, 2026

5  out of  5
rating by Christ_Gang_Doulos
"Keisha was exceptional! Superior customer service skills. She articulated everything in such a way that I didn't need her to clarify anything! Her beautiful attitude was off the charts. Give this woman a promotion right now!"
We responded:
"Thank you for taking the time to leave a review regarding your experience with our team! We take pride in providing friendly, dependable service. We are happy to have met your expectations!"
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Kelsea Rainwater

March 10, 2026

5  out of  5
rating by Kelsea Rainwater
"Keisha has been extremely helpful through the entire process of my claim!"
We responded:
"Kelsea, thank you for leaving such valuable feedback! We aim to make the claims process fast and easy. We are thankful to have you as our customer and look forward to continuing to serve you."
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Beckah Hershberger

February 20, 2026

5  out of  5
rating by Beckah Hershberger
"Keisha was amazing answered questions and took very good care of me with my insurance plan."
We responded:
"Beckah, thank you for taking the time to share your experience. We are thankful that you’ve chosen us as your insurance agency. Keisha takes a lot of pride in caring for our customers. We are thankful that you had a great experience and look forward to serving you!"
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Sierra Webb

February 16, 2026

5  out of  5
rating by Sierra Webb
"Damon was excellent at detailing my daughter’s life insurance policy. He answered all of the questions that I had during our call. He’s very professional. We’re in good hands! I’m very satisfied with this agency"
We responded:
"Sierra, thank you for choosing us to care of your life insurance needs. We are thankful that your experience with Damon was a great one—he is passionate about caring for our family of customers. Thank you for choosing us!"
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Hayward Ford

February 11, 2026

5  out of  5
rating by Hayward Ford
"It was a good experience."
We responded:
"Hayward, thank you for taking the time to share your experience! We are thankful that you found value in the service you received. We appreciate you being a customer and look forward to taking care of your insurance needs."
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KQWAZ GAMING

February 3, 2026

5  out of  5
rating by KQWAZ GAMING
"I had a great experience Patrick was wonderful very helpful and professional he was easy to talk too and he helped me set my policy up with no problem I really enjoyed working with him"
We responded:
"Thank you for the awesome feedback! We are pleased that you had a wonderful insurance experience with Patrick—he is a valuable member of our team and his dedication shines through with our customers. We look forward to serving you!"
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k m

January 30, 2026

5  out of  5
rating by k m
"Every time I call into the office I get the best customer service possible. They are always attentive to my needs and address any issues that may arise. Thank you."
We responded:
"Thank you for the positive review! We are pleased that you continue to experience great customer service with our team. We aim to please!"
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Kayla Butler

January 29, 2026

5  out of  5
rating by Kayla Butler
"Kellie’s team is phenomenal. After many minor car incidents—flat tires, cracked windshield, minor fender bender—her team is quick to answer our calls and schedule maintenance for day-of or next-day repairs. We love State Farm and Kellie Taylor’s team!"
We responded:
"Kayla, thank you for the feedback! We believe it’s important to be here for you when you need it most. Thank you for the trust you’ve put in our team!"
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Shaquitta Dent

January 29, 2026

5  out of  5
rating by Shaquitta Dent
"If I could give Kellie and her team 10 STARS I would! Recently I was placed in an unfortunate situation that would have left my toddler and I without transportation only days after experiencing a severe winter storm. Kellie didn’t hesitate to advocate on my behalf. Only minutes following our brief call, my problem was resolved! Kellie goes above and beyond for her clients. The responsiveness and expertise doesn’t just end with Kellie. Her entire team delivers the same top tier service. Patrick’s expertise on life insurance policy helped me identify ways to save as well as prepare for my son’s future. Even though our meeting was interrupted numerous times by a two year old, Patrick was patient and understanding. By the end of the call, I left feeling confident with a life changing decision. Now let’s not forget Keisha! Her warm demeanor was so calming during my house hunting journey. Finding a home can be a very daunting process but Keisha provided clarity and insight regarding homeowners insurance that put my mind at ease. For the general public, if you want a team who is knowledgeable, prompt, and genuinely cares about helping you navigate life challenges CALL KELLIE TYLOR State Farm Insurance! *I also love that Kellie gives back to the community by hosting fun and educational events."
We responded:
"Shaquitta, thank you for the absolutely glowing review! My team and I smiled from ear to ear knowing that we’ve been able to serve you at a high level. Being there for our customers when they need us most is something that we take seriously. Whether it’s helping with a claim, making sure you have the right coverage, or protecting your family with life insurance—we’re here for you!"
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Tonya Byrd

January 28, 2026

5  out of  5
rating by Tonya Byrd
"Keisha is and was very professional, helpful and enjoyed speaking with Keisha. Keisha also made sure all of my concerns were resolved and help me to understand my policy. On a scale of 1-100 I will give a rating of 100%. Thank you Keisha for your expertise!"
We responded:
"Tonya, it is always our pleasure to serve you! Keisha is a delight to work with and we are proud that it shows in her interactions. Your feedback and thoughtfulness in sharing your experience is greatly appreciated. Thank you for allowing us to serve you!"
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Abel Ledezma

January 21, 2026

5  out of  5
rating by Abel Ledezma
"Keishha was very friendly and helpful."
We responded:
"Thank you for the kind words! Keisha truly goes above and beyond to make every experience friendly, helpful, and stress-free. We’re grateful you took the time to recognize her—your feedback means a lot to our entire team!"
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Carnisha Cunningham

January 21, 2026

5  out of  5
rating by Carnisha Cunningham
"Thoroughly enjoyed speaking with Kellie this morning. She was able to get me a great bundle deal that will save me $60 a month, now that may not seem like much to some. For me it is always about saving where I can in this economy. Greatly appreciated!"
We responded:
"Thank you so much for taking the time to share this! I truly enjoyed speaking with you as well. Saving $60 a month absolutely matters—especially in today’s economy—and I’m so glad we were able to find a bundle that made sense for you. Helping customers protect what matters most and keep more money in their pockets is always the goal. I appreciate your trust and look forward to being here for you anytime you need us! — Kellie "
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Lacy Egho

January 14, 2026

5  out of  5
rating by Lacy Egho
"Kelly Taylor and her team is absolutely phenomenal—responsive, knowledgeable, and genuinely cares about her clients. Every interaction feels personal, and her team goes above and beyond to make sure you’re protected and fully understand your coverage. If you want an agent who treats you like family and delivers top-tier service, this is the place to go."
We responded:
"Lacy, thank you for the glowing review! We are thrilled to have you as part of our agency family of customers and that we were able to live up to your expectations! Thank you for choosing us for your life insurance needs!"
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Calvin Fitzgerald

January 14, 2026

5  out of  5
rating by Calvin Fitzgerald
"I was good day with a warm welcome over the phone by a lovely voice from a young lady named Keisha.Very upbeat and informative..All smiles and laughter while she handled my concerns.Thx Ms Keisha 💯"
We responded:
"Thank you for the 5-star review, Calvin! "
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Stephanie Cosley

January 7, 2026

5  out of  5
rating by Stephanie Cosley
"Greetings, State Farm and Representatives... I spoke with a wonderful lil' woman named Keisha. Keisha was sensational, she was patient and kind towards me. She understood what I needed. I really enjoy the respect and professionalism from Mrs. Kellie and her Staff 🙌🏿. All I have to do is call to pay my bills and it really feels like family on the other end of the phone. They have great discounts for all of us. Thank you so kindly, for the precious attitudes presented over the phone! Keep up the amazing work. God bless and keep you, all... Sincerely, Stephanie D. Cosley"
We responded:
"Thank you, Ms. Stephanie! We absolutely love having you as a customer! You are always so kind and brings a smile to all our faces when we speak with you 😊 Thank you for choosing us for your insurance needs. Wishing you continued blessings!"
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Lauren Austin

December 30, 2025

5  out of  5
rating by Lauren Austin
"Friendly and extremely helpful. I will recommend for others as they had the best rate after calling 5 companies."
We responded:
"Welcome to the agency, Lauren! We are happy that you received friendly service at a great price! Be sure to tell your friends to mention your name when they call in for a quote—we want to make sure that you receive the benefits of our rewards program!"
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Sierra Brown

December 17, 2025

5  out of  5
rating by Sierra Brown
"⭐️⭐️⭐️⭐️⭐️ Patrick is, without question, the best insurance agent I’ve ever worked with. From the very beginning, he was knowledgeable, responsive, and incredibly thorough, taking the time to explain everything clearly so I fully understood my coverage and options. What truly sets Patrick apart is how much he genuinely cares about his clients. He doesn’t just sell insurance, he advocates for you. He listened carefully to my needs, found the best coverage for my situation, and made the entire process smooth and completely stress-free. I never once felt rushed or pressured, only supported and confident in every decision. Patrick is professional, honest, and proactive, qualities that are rare and invaluable in this industry. Any questions I had were answered promptly and thoughtfully, and I always felt like a priority rather than just another client. If you’re looking for an insurance agent who is trustworthy, knowledgeable, and truly has your best interests at heart, I cannot recommend Patrick highly enough. Exceptional service from start to finish."
We responded:
"Sierra, what a beautiful and detailed review! We are thankful to have Patrick on our team and are happy that you experienced what makes him so special! Thank you for choosing us for your insurance needs. We look forward to serving you. "
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T Owens

December 12, 2025

5  out of  5
rating by T Owens
"I have been with State Farm for about 30 years. I have always been happy with my service. After my first agent retired Kellie has been an amazing agent. She has a wealth of knowledge and looks out for her clients. Always thinking about the options available to help them. Highly recommend."
We responded:
"Thank you for taking the time to let us know about your experience! We believe that taking care of our customers is job #1! Thank you for choosing our office to continue your long legacy of being insured with State Farm!"
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Antonio Ramsey

December 11, 2025

5  out of  5
rating by Antonio Ramsey
"The ladies there are very knowledgeable and one of the best"
We responded:
"Thank you for the recognition, Antonio! We are thrilled to have you as part of our agency family of customers! "
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N Alexander

December 8, 2025

5  out of  5
rating by N Alexander
"Hands down the friendliest and most knowledgeable service I’ve gotten in a longtime."
We responded:
"This absolutely warms our hearts! You deserve the best service and we’re here to make sore we deliver that every time! Thank you for trusting us with your car insurance and life insurance. We look forward to serving!"
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J. Morris

December 2, 2025

5  out of  5
rating by J. Morris
"Keisha was an excellent help. She confirmed with me potential changes that were to be made to my policy and then also scheduled future services for me!! She was knowledgeable, helpful, and patient with me through the process. I truly appreciate all of her help!! 👍🏾👍🏾"
We responded:
"Wow! Thank you for taking the time to share your excellent experience! Taking care of our customers is our #1 priority and we’re happy to hear your feedback regarding Keisha living out our values. We look forward to being your agency team!"
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James McKinney

November 18, 2025

5  out of  5
rating by James McKinney
"Very friendly, accurate and easy to use Love using Kelly Taylor as my insurance representative"
We responded:
"We love having you as a customer! Thank you for sharing your experience. We look forward for continuing to serve you!"
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Dave MB

November 18, 2025

5  out of  5
rating by Dave MB
"Keisha, was amazing from the start!, saw I was in a distressed situation, and jumped in to help. She called all the claims numbers I needed and found a auto glass place to fix my broken window, then helped me get setup with a rental all from my insurance, this is how insurance is supposed to work, so glad to be taken care of in a professional manner, but also with empathy!"
We responded:
"Thank you for the detailed review! Keisha takes great pride in helping our customers and we are thankful that you were able to experience it first hand! Thank you for allowing us to be there for you in your time of need."
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Scooby B

November 12, 2025

5  out of  5
rating by Scooby B
"Patrick was a joy to work with. He explained all my options and made me supper comfortable when I didn’t want something. Best customer service ever."
We responded:
"Wow! Thank you for the glowing review! Patrick is a valued member of our team and we are pleased that you experienced what we see in him every day! Welcome to our agency family of customers—we are here to help!"